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John Figueroa Authors Opinion on Improving Outpatient Services for Mental Health


John FigueroaJohn Figueroa, Pepperdine Graziadio Business School board member and past CEO at Genoa Healthcare, authored an opinion piece in Managed Healthcare Executive on how managed care organizations can enhance outpatient services, and in turn, become more effective.  

He lists five initiatives managed care organizations can practice to reduce cost and improve care significantly: address the workforce skills gap in mental health services, integrate outpatient behavioral health with primary care, integrate pharmacies where care is received, partner with community-based organizations and technology companies, and adopt integrated care approaches. Demand for mental health services is expected to grow over the next 20 years and through integration, data management, and proper training, managed care organizations can improve services and have a notable impact on mental health services. Read more