Jaclyn Margolis Writes Opinion on How to Find Value in Feedback in Psychology Today
Much of the feedback we receive has nothing to do with us and more than half of the feedback in performance ratings are based on the person who gave the feedback. Jaclyn Margolis, associate professor of applied behavioral science at the Pepperdine Graziadio Business School writes in Psychology Today that people should put feedback in context and focus on the 25% rule: instead of accepting all feedback as absolute truth, look for the 25% that can help you move forward. She also writes that people should resist internalizing feedback from a person one wouldn't take advice from. Instead, ask “who is the source?” and "what is the 25% here?” If you are still struggling and can’t find 25%, shrink it down to 10%. The goal is to focus on that kernel of a lesson that you can take away from the critique to help you grow and learn the way top performers do.
The full opinion in Psychology Today is available here.