Cristina Gibson Authors Opinion on the Secret to Effective Communication In The Hybrid World of Work for Forbes
As remote work continues to be the norm, many work from home employees are struggling
to maintain connectedness through technology. Cristina Gibson, PhD, Dean's Distinguished Professor of Management at Pepperdine Graziadio Business
School recently published a column in Forbes explaining research findings and more around the new hybrid world of work. She shares
that remote workers aim to face these challenges around connectedness without sacrificing
their humanity. Gibson also cautions against making technology imitate humans or mastering
single tech tools. She argues the solution is when workers become more technologically
agile, choosing and using a variety of options to bring a sense of humanity back to
work. That’s good news for personal brands because it expands the digital options
for letting decision makers know what’s unique. It can help professionals convey a
sense of what they do and how they do it, even when they’re thousands of miles away.
Gibson’s observations of interactions among remote workers reveal three types of social
cues that signal it’s time to shift: 1) Cognitive fatigue cues, 2) Psychological cues
and 3) Physical constraint cues. Identifying these cues can guide decision making
leading to greater technology agility. According to Gibson, it’s the key to thriving
(and humanizing) in the world of remote work.
See the full opinion at Forbes.