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Pepperdine | Graziadio Business School
Zhike Lei, PhD Associate Professor of Applied Behavioral Science

Zhike Lei, PhD

Associate Professor of Applied Behavioral Science
Director‚ Center for Applied Research
Department Chair of Applied Behavioral Science and Organization Theory and Management
Graziadio Business School

Biography

Dr. Zhike Lei is an Associate Professor of Applied Behavior Science and Director of the Center for Applied Research at the Graziadio Business School at Pepperdine University. Previously, Dr. Lei was a faculty member at Georgetown University, ESMT European School of Management Technology (Germany), and George Mason University. Dr. Lei holds a PhD in Organizational Behavior from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

Dr. Lei’s research explores how organizations and their employees and teams adapt and learn in complex, time-pressured, consequence-laden situations. Dr. Lei has published her scholarly work in premier research journals, including the Annual Review of Organizational Psychology and Organizational Behavior, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, and the Academy of Management Discoveries, among others. Her research work has twice won the Best Paper Award with Group and Organization Management. Dr. Lei has also won prestigious awards and grants to study medical errors and team adaptation from the European Commission’s Marie Skłodowska-Curie Actions, the Robert Wood Johnson Foundation, and the Juran Center for Leadership in Quality at University of Minnesota, among others.

As a management scholar, Dr. Lei serves as an editorial review board member and a guest editor for premier management journals, including the Academy of Management Review and the Academy of Management Discoveries. Her management insights have been featured in general business journals and magazines, such as Harvard Business Manager and the Wall Street Journal. Dr. Lei is a frequent panelist and speaker for major academic conferences in the management field.

Dr. Lei has taught executive programs and PhD graduates across the globe as well as undergraduates and MBA graduates. She has also served on the patient safety committee for major health information organizations in China and USA. Prior to her academic career, Dr. Lei has worked as a marketing specialist for leading advertising and marketing firms in Beijing, China and for startup companies in Chicago, USA.

  • Hagen, J., Z. Lei and A, Shahal (forthcoming). What we learn from open inquiry in aviation crisis management. Harvard Business Review.
  • Holtom, B., C. Reeves, Z. Lei and T. Darabi. (Forthcoming). Reluctant Stayers: Constructing a Profile and Examining the Consequences. Journal of Managerial Issues.
  • Naveh, E. and Z. Lei (2019). An integrative approach to errors in organizations. Foundations and Trends® in Technology, Information and Operations Management. 12 (4): 349-433.
  • Lei, Z. and E. Naveh (2019). Patient safety and other priorities. Health Affairs. 38: 4 (Letters to the editor).
  • Lei, Z. and E. Naveh (2019). Stuck between two lives: The paradox of eliminating and welcoming errors. American Journal of Medical Quality, 34(1): 92–93.
  • Carroll, J., M. Christianson, M. Frese, Z. Lei*, E. Naveh and T. Vogus (2018). Errors in organizations: Exploring new frontiers, and developing new opportunities for theory, research and impact. The Academy of Management Discoveries, 4(3), 388–395 (*Equal contribution of all authors).

  • Schmutz, J. B., Z. Lei, W. Eppich, and T. Manser (2018)*. Reflection in the heat of the moment: The role of in-action team reflexivity in healthcare emergency teams. Journal of Organizational Behavior, 39, 749–765. (*Runner-up for the Best Paper Award of 2018 from the journal)
  • Lei, Z. (2018). Fast, slow, and pause: Understanding error reporting via a temporal lens. Hagen, J. Ed. HOW COULD THIS HAPPEN? - Managing Errors in Organizations. Palgrave Macmillan, Basingstoke, UK.
  • Lei, Z. (2018). Unpacking the structure of team interaction patterns. In E. Brauner, M. Boos, & M. Kolbe (Eds.), The Cambridge Handbook of Group Interaction Analysis. New York, NY: Cambridge University Press.
  • Lehmann-Willenbrock, N., M. Chiu, Z. Lei, and S. Kauffeld (2017)*. Understanding positivity within dynamic team interactions: A statistical discourse analysis. Group & Organization Management, 42(1): 39–78. (*Awarded for the “Best Paper 2017” from the journal)
  • Lei, Z., E. Naveh, and Z. Novikov (2016). Errors in organizations: An integrative review via level of analysis, temporal, and priority lenses. Journal of Management, 42: 1315–1343. 
  • Lei, Z. , M. Waller, J. Hagen, and S. Kaplan (2016)*. Team adaptiveness in dynamic contexts: Contextualizing the roles of interaction patterns and in-process planning. Group & Organization Management, 41: 491–525. (*Awarded for the “Best Paper 2016” from the journal)
  • Lei, Z. and Lehmann-Willenbrock, N. (2015). Affect in meetings: An interpersonal construct in dynamic interaction processes. In J. A. Allen, N. Lehmann-Willenbrock & S. G. Rogelberg (Eds.), The Cambridge handbook of meeting science. New York, NY: Cambridge University Press. 
  • Edmondson, A. C. and Z. Lei (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. The Annual Review of Organizational Psychology and Organizational Behavior, 1: 23–43.
  • Waller, M., Z. Lei, and R. Pratten (2014). Focusing on teams in crisis management education: An integration and simulation-based approach. The Academy of Management Learning and Education, 13(2): 208–221.
  • Hagen, J. and Z. Lei, (2012). Confronting errors: In private, with your loved ones (Original title: “Am Liebsten unter vier Augen”). Harvard Business Manager, 6: 8–11.
  • Hofmann, D. A., Z. Lei, and A. Grant (2009). Seeking help in the shadow of doubt: The sensemaking processes underlying how nurses decide who to ask for advice. Journal of Applied Psychology, 94(5): 1261–1274. 
  • Harris Manchester College Summer Research Institute Fellow, University of Oxford, Summer, 2019
  • Julian Virtue Professorship Award, Pepperdine University, 2017–2019
  • Research Excellence Fund, Pepperdine University, 2016–2017
  • Excellence Horizon 2020 - Research and Innovation Framework Program (with Naveh, E. and Glover, W.), the European Commission’s Marie Skłodowska-Curie Research and Innovation Staff Exchange (RISE), 2016–2018
  • Research grant, Peter Curtius -201Stiftung, Germany, 2011–2012
  • Finalist of the MBA Faculty Teaching Award, ESMT, Germany, 2010, 2012
  • Research grant, Robert Wood Johnson Foundation (with David A. Hofmann), USA, 2004–2005
  • Juran Dissertation Fellowship Award, Juran Center for Leadership in Quality, Carlson School of Business, the University of Minnesota, USA, 2004
  • Naveh, E. and Z. Lei (2019). On the OM approach to errors: Learning from organizational research. Presented at the Decision Sciences Institute (DSI) Annual Conference, New Orleans, LA, USA.
  • Novikov, Z., E. Naveh, and Z. Lei (2019). Frontiers of team and teaming research: Discovering new directions and opportunities. Presented at the Academy of Management (AOM) annual meeting, Boston, MA, USA.
  • Naveh, E. and Z. Lei (2019). On the OM approach to errors: What can we learn from an organizational research? Presented at the Production and Operations Management Society (POMS) annual meeting, Washington D.C., USA.
  • Schmutz, J. B., Z. Lei, and W. Eppich (2019). Reflection on the fly: In-action team reflexivity in healthcare emergency teams. Presented at the Society for Industrial Organizational Psychology (SIOP) annual meeting, Washington D.C., USA.
  • Lei, Z. and E. Naveh (2018). Frontiers in the error research: Discovering new directions and opportunities. Presented at the Academy of Management (AOM) annual meeting, Chicago, Illinois, USA.
  • Carroll, J., M. Christianson, M. Frese, Z. Lei, E. Naveh and T. Vogus (2018) *. Errors in organizations: New research evidence, frontiers, opportunities for impact. Presented at the Academy of Management (AOM) annual meeting, Chicago, Illinois, USA. (*Academy of Management Discoveries Showcase Session)
  • Schmutz, J. B., Z. Lei, and W. Eppich (2018). Reducing uncertainty through shared reflection in action: Development of the Team Reflexivity Behaviour Observation System (TuRBO). Presented at the Academy of Management (AOM) annual meeting, Chicago, Illinois, USA.
  • Novikov, Z., E. Naveh, and Z. Lei (2018). The error dilemma in teams: Team configuration of goal orientations, information elaboration, and team errors. Presented at the Academy of Management (AOM) annual meeting, Chicago, Illinois, USA.
  • Holtom, B., C. Reeves, Z. Lei and T. Darabi (2018). Predicting the profile of enthusiastic and reluctant stayers and understanding the consequences. Presented at the Academy of Management (AOM) annual meeting, Chicago, Illinois, USA.
  • Novikov, Z., E. Naveh, and Z. Lei (2018). Team configuration of goal orientations, information elaboration, and team errors. Presented at the conference Creating Uncertainty in Ascona, Switzerland.
  • Novikov, Z., E. Naveh, and Z. Lei (2018). Avoiding errors while learning from them: A team configuration approach to the error paradox. Presented at the Israel Organizational Behavior Conference, Tel Aviv, Israel.
  • Lei, Z. and Naveh, E. (2017). Looking back on looking forward: New directions for error free move of technical idea to market. IEEETEMSCON proceedings- The 1st Annual International Conference of the IEEE Technology and Engineering Management Society, Santa Clara Convention Center, Silicon Valley (Santa Clara), California, USA.
  • Lei, Z. (2017). The Paradox of Eliminating and Welcoming Errors in Organizations. Presented at the Academy of Management (AOM) annual meeting, Atlanta, Georgia, USA.
  • Lei, Z., and N. Lehmann-Willenbrock (2017). Contagious Peers: Peer Affective Influence and Creative Problem Solving in Teams. Presented at the Academy of Management (AOM) annual meeting, Atlanta, Georgia, USA.
  • Waller, M., S. Kaplan, and Z. Lei (2017). Explicit Coordination in Teams Facing Critical Events. Presented at the Academy of Management (AOM) annual meeting, Atlanta, Georgia, USA.
  • Lei, Z., E. Naveh, and Z. Novikov (2017). An integrative review of errors in organizations: Tensions and new directions for future research. Presented at the POMS (Production and Operations Management Society) International Conference, Tel Aviv, Israel.
  • Novikov, Z., E. Naveh, and Z. Lei (2017). Individual differences and team errors: Is there a better team configuration? Presented at the POMS (Production and Operations Management Society) International Conference, Tel Aviv, Israel.
  • Schmutz, J. B., Z. Lei, W. Eppich, and T. Manser (2017). Reflection in the heat of the moment: temporal approach to team reflexivity in healthcare emergency teams. Presented at the Interdisciplinary Group Research (INGroup) Conference, St Louis, Missouri, USA.
  •  Lei, Z. *and E. Naveh (2016). Paradoxes of errors in organizations. Presented at the Academy of Management (AOM) annual meeting, Anaheim, California (*paper included in an AOM Showcase session), USA.
  • Lei, Z. * and H. Van Dijk (2016). A sensemaking model of error management in teams. Presented at the Academy of Management (AOM) annual meeting, Anaheim, California (* paper included in an AOM Showcase session), USA.
  • Lei, Z. and E. Naveh (2016). Errors in organizations: Integration and challenges. Presented at the Academy of Management (AOM) annual meeting, Anaheim, California, USA.