Research
Mulligan, B. C. and Granados, N. F. (2025) "Rightsizing Regulations to Foster Innovation
and a Healthy Business Environment: Insights from Elite Executives," Engaged Management
ReView, 9(1).
Hong, S. J., Granados, N., Lee, K., & Bauer, J. M. (2025). Understanding Variations
in Tipping Behavior in Ridesharing Services. International Journal of Electronic Commerce,
29(3), pp. 460–495.
Granados, N., Zwagerman, A., and French, B. (2025, 2021, 2020, 2019) “MEDIA Report:
Current State of the Media and Entertainment Industry” Available at: https://digitalcommons.pepperdine.edu/graziadiowps.
Shanahan, D., Russell, C. A., Granados, N. F. (2023) “The Role of Social and Technological
Predispositions in Participation in the Sharing Economy,” Journal of Marketing Development
and Competitiveness, 17(3).Hong, S., Bauer, J., Lee, K., and Granados, N.F. (2020)
“Drivers of Supplier Participation in Ride-Hailing Platforms,” Journal of Management
Information Systems, 37 (3), pp. 602-630.
Granados, N.F., Han, K., and Zhang, D. (2018) "Demand and Revenue Impacts of an Opaque
Channel: Evidence from the Airline Industry," Production and Operations Management,
27 (11), pp. 2010-2024.
Granados, N.F. and Shanahan, D.E. (2016) "Acacia: Finding a cure for information silos
disorder," Thousand Oaks, CA: Sage Publications.
Li, J., Granados, N.F., Netessine, S. (2014) "Are Consumers Strategic? Structural
Estimation from the Air Travel Industry," Management Science, 60(9), pp. 2114-2137.
Granados, N.F. and Gupta, A. (2013) "Transparency Strategy: Competing with Information
in a Digital World," MIS Quarterly, 37(2), pp. 637-641.
Granados, N.F., Gupta, A., and Kauffman, R.J. (2012) "Online and Offline Demand and
Price Elasticities: Evidence from the Air Travel Industry," Information Systems Research,
forthcoming. e-Business Best Paper Award, INFORMS Annual Meeting, San Diego, CA, 2009.
Granados, N.F., Kauffman, R. J., Lai, H., and Lin, H. (2011) "Decommoditization, Resonance
Marketing, and IT: An Empirical Study of Air Travel Services Amidst Channel Conflict,"
Journal of Management InformationSystems, 28 (2), pp. 39-74.
Granados, N.F., Gupta, A., Kauffman, R.J. (2010) "Information Transparency in Business-to-Consumer
Markets: Concepts, Framework, and Research Agenda," Information Systems Research,
21(2), pp. 207-226.
Lieb, A., Nicholson, T., and Granados, N.F. (2010) "The Changing Role of the Residential
Real Estate Broker," Graziadio Business Review, 13(4).
Chun, M.W.S., Sohn, K., Arling, P., Granados, N.F. (2009) "Applying Systems Thinking
to Knowledge Management Systems," Journal of IT Case and Applications Research, 11(3),
pp. 43-67.
Granados, N.F., Kauffman, R. J., and King, B. (2008) "How has Electronic Travel Distribution
been Transformed? A Test of the Theory of Newly-Vulnerable Markets," Journal of Management
Information Systems, 25(2), pp. 73-95.
Granados, N.F., Gupta, A., and Kauffman, R.J. (2008) "Designing Online Selling Mechanisms:
Transparency Levels and Prices," Decision Support Systems, 45(4), pp. 729-745. . Top
25 Decision Support Systems papers in Science Direct, Oct.-Dec. 2008.
Granados, N. F. (2008) "IT-Enabled Information Transparency: A Strategic Approach,"
Graziadio Business Report, 11(3). Chinese version in Chief Executive China magazine.
Granados, N.F., Gupta, A., and Kauffman, R.J. (2007) "IT-Enabled Transparent Electronic
Markets: The Case of the Air Travel Industry," Information Systems and e-Business
Management, 5(1), pp. 65-91.
Chun, M., Williams, M, and Granados, N. F. (2007) "Managing Organizational Knowledge,"
Graziadio Business Report, 10(2).
Granados, N.F., Gupta, A., and Kauffman, R.J. (2006) "The Impact of IT on Market Information
and Transparency: A Unified Theoretical Framework," Journal of the Association for
Information Systems, 7(3), pp.148-178.
Granados, N.F., Gupta, A., and Kauffman, R.J. (2005) "Transparency Strategy in Internet-Based
Selling," in K. Tomak (Ed.), Advances in the Economics of Information Systems, Idea
Group Publishing, Harrisburg, PA, pp. 80-112.
Granados, N. F. (2002) "A Review of Information Technology and Tourism: A Challenging
Relationship," (H. Werthner & S. Klein, SpringWien, NY, NY, 1999), Electronic Markets,
12(4), pp. 301-303.
Awards
Howard A. White Award for Teaching Excellence, Pepperdine University, 2025.
AI Best Paper, Adoption and Diffusion of IT Track, Americas Conference on Information
Systems, 2022.
Julian Virtue Professorship, 2015-2017
Finalist, Best Paper in Management Science (Operations Management), 2012-2014
Best Reviewer of the Year Award, 2009, Journal of Strategic Information Systems
Julian Virtue Professorship, 2007-2009
e-Business Best Paper Award, INFORMS Annual Meeting, San Diego, CA, Nov. 2009
Best Paper Award, Hawaii International Conference on System Sciences, Kona, HI, Jan.
2008
Best Publication of the Year in the Information Systems discipline, awarded by senior
scholars of the International Conference on Information Systems, Montreal, Dec. 2007
Best Paper of the Year Award, Journal of the Association for Information Systems,
2006
Outstanding Teaching Award, Carlson School of Management, 2004-2005
Presentations
“Shaping the Future of Business Leadership: The Executive Doctorate in Business Administration
Advantage,” MIS Academic Leadership Conference, Miami, FL, November 2025.
Panel Moderator: “Visualizing the Future of Commercial Content: What AI Means for
the Industry,” 2025 American Film Market, Los Angeles, CA.
Panel Moderator: “Rewriting IP Ownership and Contract Rights in the Age of AI,” 2025
Entertainment Evolution Symposium, Los Angeles, CA.
“PhD Program Vibrancy: Recruitment, Training, Placement in Academia as well as Industry,
Cross-Field Competition,” MIS Academic Leadership Conference, Minneapolis, MN, September
2024.
“Media and Entertainment Industry Trends,” OTT.X Summit, Los Angeles, 2023, 2022,
2021.
“Leveraging Data in the Post-Covid Digital World. In Impact 20: The Year of Reinvention,”
IMA Network, 2020.
COVID-19 Entertainment Economic Outlook and How We Can Respond. Hollywood Innovation
and Transformation Summit, Hollywood IT Society, 2020
“The Future of In-Home Video Entertainment,” Luminare Webinar Series. UC Davis Center
for Analytics and Technology in Society, 2018.
Panelist, Hollywood IT Society Marketing & Analytics Conference: "Data Analytics:
The Engine for Transformation of Hollywood," Sep. 2014.
Invited Speaker, MIS Research Center Seminar Series, Carlson School of Management,
University of Minnesota,Minneapolis, November 2010.
Distinguished Speaker and Visitor, Executive seminar, Carey School of Business, Arizona
State University, January 2009.
Keynote Speaker, International Conference on E-Commerce, August 2007.