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John Mooney Associate Professor of Information Systems Technology Management

John Mooney, PhD

Professor of Information Systems Technology Management
Academic Research Fellow
MIT Sloan Center for IS Research
Graziadio Business School
949.223.2538

Biography

Dr. John G. Mooney is professor of information systems technology management and academic director of the Executive Doctor in Business Administration at the Pepperdine Graziadio Business School. He also serves as the Graziadio School academic director to Pepperdine University’s Institute for Entertainment, Media, and Sports. Dr. Mooney holds a BS in computer science and a master of management science both from University College Dublin, and a PhD in information systems and business strategy from UC Irvine. He was named a Fellow of the Association for Information Systems in December 2018, received the George L. Graziadio "Outstanding Faculty" award in April 2018 and the Pepperdine University Howard A. White award for teaching excellence in 2020.

Dr. Mooney was a visiting scholar at the MIT Sloan Center for Information Systems Research from 2010-2011 and continued his affiliation as research associate until 2016. He currently serves as chair of the Association for Information Systems Leader Excellence Award Committee, as a member of the External Advisory Board for Lero – the Irish Software Research Centre (funded by Science Foundation Ireland), and as external examiner for IT, Operations and Project Management at the National University of Ireland, Maynooth. He serves as a member of the editorial boards of MIS Quarterly Executive, the Journal of Strategic Information Systems, the eService Journal and the Journal of Global Responsibility. He was a co-founder of Realex Payments and served as a non-executive director until its acquisition in 2015. His current research interests include management of digital innovation and business executive responsibilities for managing digital platforms and information resources.

At the Graziadio School, Dr. Mooney previously served as executive director of the Institute for Entertainment, Media and Sports from 2015-2018, associate dean of Academic Affairs and Online Programs from 2014-2015; department chair for Strategy, Entrepreneurship, Information Systems and Decision Sciences from 2012-2014; and as associate dean for academic programs at the Graziadio School from 2005-2010. In the latter role, his responsibilities included leadership and oversight of the development and delivery of the Graziadio School’s portfolio of degree and certificate programs. He co-founded the AACSB Associate Deans Affinity Group in 2008 and served as its founding chair. In collaboration with Deborah Spake, John developed AACSB’s “Seminar for New Associate Deans” in 2011. He was vice president for chapters and affiliated organizations at the Association for Information Systems (AIS) from 2004-2007, and served as conference co-chair for the 37th International Conference on Information Systems that was held in December 2016 in Dublin, Ireland.

John is married to Dr. Angela Tripoli, who coaches executives and professionals through life and career transitions. They are blessed with an amazing daughter, who is pursuing a computer science major at UCLA. John volunteers his time as a “Lead Trail Boss” and “Lead Land Steward” at the Irvine Ranch Conservancy.

Education

  • PhD, University of California, Irvine, Business Administration (Information Systems and Business Strategy), 1996.

  • MS, University College Dublin Ireland, Master of Management Science, 1984.

  • BS, University College Dublin, Ireland, Computer Science, 1984.

 

Research

  • Lynn, T., J.G. Mooney, P. Rosatil, and M. Cummins (Editors), The Business Value of Cloud Computing, Palgrave Macmillan Studies in Digital Business and Enabling Technologies, forthcoming 2020.
  • Tallon, Paul, J.G. Mooney and M. Duddek, “Measuring the Business Value of IT,” in Lynn, T., J.G. Mooney, P. Rosatil, and M. Cummins (Editors), The Business Value of Cloud Computing, Palgrave Macmillan Studies in Digital Business and Enabling Technologies (forthcoming 2020).
  • Lynn, T., J.G. Mooney, P. Rosatil, and M. Cummins (Editors), Disrupting Finance: FinTech and Strategy in the 21st Century, Palgrave Macmillan Studies in Digital Business and Enabling Technologies, ISBN 978-3-030-02329-4, 2019 [Open Access book, available at https://www.palgrave.com/gp/ book/9783030023294].
  • Fox, G., J.G. Mooney, P. Rosati, V. Paulsson, and T. Lynn, “Towards an Understanding of Farmers’ Mobile Technology Adoption: A Comparison of Adoption and Continuance Intentions,” Proceedings of the 24th Americas Conference on Information Systems, New Orleans, (August 2018).
  • Fox, G., C. Tonge, T. Lynn, and J.G. Mooney, “Communicating Compliance: Developing a GDPR Privacy Label,” Proceedings of the 24th Americas Conference on Information Systems, New Orleans, (August 2018).
  • Betancourt, P., J. G. Mooney, and J. W. Ross “Digital Innovation at Toyota Motor North America: Revamping the Role of IT,” MIT Sloan Center for Information Systems Research Working Paper #403 (September 2015). [available at the MIT Sloan CISR website].
  • Karunakaran, A., J.G. Mooney, and J.W. Ross, “Accelerating Global Digital Platform Deployment using the Cloud: A Case Study of Schneider Electric’s “bridge Front Office” Program,” MIT Sloan Center for Information Systems Research Working Paper #399 (January 2015) [available at MIT Sloan CISR website ].
  • Lynn, T., N. O’Carroll, J. Mooney, M. Helfert, D. Corcoran, G. Hunt, L. van der Werff, J. Morrison, and P. Healy, “Towards a Framework for Defining and Categorising Business Process-As-A-Service (BPaaS),” Proceedings of the 21st International Product Development Management Conference, Limerick, Ireland (June 15-17, 2014).
  • Hunt, S.E., J.G. Mooney and M.L. Williams, "Cloud Computing" in Tucker A. B. and H. Topi (Eds.) Computer Science Handbook 3rd Edition- Information Systems and Information Technology - Volume 2, Chapman & Hall/CRC, Forthcoming 2013.
  • Mooney, J.G., J.W. Ross, and J. Phipps, "Embrace the Inevitable: Six Imperatives to Prepare Your Company for Cloud Computing," MIT Sloan CISR Research Briefing, 12, 10 (October 2012).
  • Hall, P. O. and J.G. Mooney (2010), "Hybrid Learning Systems: Meeting the Challenges of Graduate Management Education," in Tsang, P., S.K.S. Cheung, V.S.K. Lee, and R. Huang (Eds.) Lecture Notes in Computer Science 6248: Hybrid Learning, Springer, August 2010, 34-48.
  • Chun, M., and J.G. Mooney (2009) "CIO Roles and Responsibilities: Twenty-Five Years of Evolution and Change," Information and Management, 46, 6 (August 2009), 323-334.
  • Mooney, J.G. and D. Ganley, (2007), "Enabling Strategic Agility through Agile Information Systems: the Roles of Loose Coupling and Service Oriented Architecture" in Desouza, Kevin C. (ed.) Agile Information Systems: Conceptualization, Construction, and Management, Elsevier/Butterworth Heinemann: 2007, 97-109.
  • Chun, M., and J.G. Mooney (2006) "CIO Roles and Responsibilities: Twenty-Five Years of Evolution and Change," Proceedings of the 12th Americas Conference on Information Systems, 3091-3103.
  • Zwieg, P, Kate M. Kaiser, Cynthia M. Beath, Christine Bullen, Kevin P. Gallagher, Tim Goles, Joy Howland, Judy C. Simon, Pamela Abbott, Thomas Abraham, Erran Carmel, Roberto Evaristo, Stephen Hawk, Mary C. Lacity, Michael Gallivan, Seamas Kelly, John G. Mooney, C. Ranganathan, Joseph W. Rottman, Terry Ryan, Rick Wion, "The Information Technology Workforce:Trends and Implications 2005-2008," MIS Quarterly Executive, 5, 2 (June 2006), 101-108.
  • Mooney, J.G., Book review: The Only Sustainable Edge, Graziadio Business Report, 8, 3, 2005.
  • Mooney, J.G., "IT Matters: or more correctly, use of IT matters," Graziadio Business Report, 8, 1, 2005.
  • Hensey, Fiacra J., J. G. Mooney, and S. Khan (2004), "DCXNet: Green Pastures Agribusiness" in Ali F. Farhoomand, Managing e-Business Transformation: A Global Perspective (Macmillan Press, 2005), 36-44.
  • Williams, Michael, J.G. Mooney and M. Chun (2005), "Exploring Organizational IT Learning Mechanisms for Dynamic IT Capabilities," Proceedings of the 6th European Conference on Organizational Knowledge and Learning, Boston, MA.
  • Hensey, Fiacra J., J.G. Mooney, and S. Khan (2004), "Green Pastures Agribusiness" (Teaching case), University of Hong Kong Center for Asian Business Cases, Ref 03/188C.
  • Hensey, Fiacra J., J.G. Mooney, and S. Khan (2004), "Green Pastures Agribusiness: Teaching note," University of Hong Kong Center for Asian Business Cases, Ref 03/188TN.
  • Ganley, D., J.G. Mooney, and I. Renduchintala, (2003) "Strategic Agility, Loose Coupling, and Web Services: Emerging models and practice," in A. Bharadwaj, S. Narasimhan and R. Santhanam (eds), Proceedings of the 8th INFORMS Conference on Information Systems Technology.
  • Mooney, J.G. and E. Farrell (2001), "Exploring the Value Proposition of eDemocracy: Insights from eBusiness," Uporabna Informatika, 9, 4, 222-230.
  • Burton A. and J.G. Mooney (1998), "The Evolution of Electronic Marketplaces: An Exploratory Study Of Internet-based Electronic Commerce Within the American Independent Insurance Agency System", Australian Journal of Information Systems, Vol. 6, Electronic Commerce Special Issue, 20-42.
  • O'Gorman, C., E. O'Malley and J.G. Mooney (1997), "Clusters in Ireland: The Irish Indigenous Software Industry- An Application of Porter's Cluster Analysis," National Economic and Social Council, Research Series Paper No. 3, November, 1-61.
  • Tallon, P., K. Kraemer, V. Gurbaxani, and J. Mooney, (1997), "A Multidimensional Assessment of the Contribution of Information Technology to Firm Performance," in Galliers, R., et al. (editors), Proceedings of the 5th European Conference on Information Systems, June 19-21, Cork, Ireland, 846-867.
  • Mooney, J.G., V. Gurbaxani, and K. L. Kraemer (1996), "A Process Oriented Framework for Assessing the Business Value of Information Technology", The DATA BASE for Advances in Information Systems, Vol.27, No. 2 (Spring), 68-81.
  • Mooney, J.G., V. Gurbaxani, and K. L. Kraemer (1995), "A Process Oriented Framework for Assessing the Business Value of Information Technology," in J. I. DeGross, G. Ariav, C. Beath, R. Hoyer, and C. Kemerer (eds), Proceedings of the Sixteenth International Conference on Information Systems, (10- 13 December), 17-27.
  • Tallon, P. and J.G. Mooney (1995), "Doing business on the Internet," Accountancy Ireland, 27, 4 (Aug. 1995), 21-22.
  • Kraemer, K.L., D. Dunkle, V. Gurbaxani, J.G. Mooney, and N. Vitalari (1994), "The Business Value of Information Technology in Corporations," CSC Consulting and CRITO Special Report, 1994.
  • Dier, D. and J. G. Mooney (1994), "Enhancing the Evaluation of Information Technology Benefits through Comprehensive Cost Analysis," Proceedings of the First European Conference on IT Investment Evaluation, 1-15.
  • Mooney, J.G. and C. Lyon (1994), "Information Technology Planning For Business Benefit: A Case Study Of A 'Back To Basics' Approach," Proceedings of the First European Conference on IT Investment Evaluation, 178-186.
  • Mooney, J.G. (1993), "On Theorising the 'Impact' of Information Technology on Organisational Structure: Prescriptive versus Descriptive Roles," Proceedings of the 11th Colloquium of the European Group for Organisation Studies - Workshop on Invention and Diffusion of New Organisational Forms, 210-235.
  • "Simulex - a Computer-based Simulation Exercise for Paper Import Management Training," (Software program subsequently translated into French and Spanish), Division of Trade Services, International Trade Centre (UNCTAD/GATT), Geneva, SWITZERLAND (Developed over the June 1987 - May 1990 period).
  • "An Assessment of Information Technology Policy at the Hungarian Ministry for Agriculture and Food Management Training Institute," (sponsored by the World Bank), Budapest, HUNGARY (29- 30 May, 1989).
  • "Mathematical Models and Management Decision Problems," in Management Science 2: Statistics and Management Principles, Distance Learning Text, National Distance Education Centre, Dublin City University, 1989, 2.1-2.15.
  • "The Simplex Algorithm," in Management Science 2: Statistics and Management Principles, Distance Learning Text, National Distance Education Centre, Dublin City University, 1989, 4.1-4.32.
  • "Transportation Algorithms," in Management Science 2: Statistics and Management Principles, Distance Learning Text, National Distance Education Centre, Dublin City University, 1989, 6.1-6.50.
  • "Trans-shipment and Assignment Problems," in Management Science 2: Statistics and Management Principles, Distance Learning Text, National Distance Education Centre, Dublin City University, 1989, 7.1-7.33.
  • "Information Technology in the Workplace" in Information Technology and Systems: An Overview, Distance Learning Text, National Distance Education Centre, Dublin City University, 1986, 4.1-4.25.
  • "The Role of Information Technology in Management Science" in Information Technology and Systems: An Overview, Distance Learning Text, National Distance Education Centre, Dublin City University, 1986, 6.1-6.25.
  • "An Assessment of Computing Services at the National Institute for Business Management," (sponsored by the International Labour Office), Colombo, SRI LANKA (February 1988).
  • "An Evaluation and Comparison of the Points Scoring Systems of CAO Institutions," Irish Universities Central Admissions Office, 1986.

Awards

  • 2020 Pepperdine University Howard A. White Award for Teaching Excellence
  • Fellow, Association for Information Systems - recognizes individuals who have made outstanding contributions to the information systems discipline in terms of research, teaching and service, December 2018.
  • Pepperdine Graziadio Business School 2018 "George Award" for Outstanding Faculty member - presented to a faculty member whose commitment to teaching personifies personal leadership, excellence, and generosity of spirit, April 2018.
  • Pepperdine Graziadio Business School Alumni Award for Distinguished Service and Engagement, February 2016.
  • Association for Information Systems, College of Senior Scholars, July 2015. · Orange County "Spirit of Volunteerism" award, April 2013.
  • Irvine Ranch Conservancy “Excellence in Volunteerism” award, 2012.
  • Association for Information Systems Fellow Award, 2018
  • Association for Information Systems Technology Legacy Award (for the creation and initial management of the ISWorld listserver), December 2009.
  • Faculty Service Award, UC Irvine Graduate School of Management, May 2003
  • University College Dublin Graduate School of Business Corporate Partners Award (for "significant and ongoing contribution to the development of the Michael Smurfit Graduate School of Business"), 2000.
  • Teaching Excellence Award, Master of Business Studies Program, Graduate School of Business, University College Dublin, 2000.
  • President's Teaching Award (university-wide competition), University College Dublin, 1989-1999.
  • University College Dublin Graduate School of Business Corporate Partners Award (for "significant and ongoing contribution to the development of the Michael Smurfit Graduate School of Business"), 1999.
  • Research Award, Graduate School of Business, University College Dublin, 1998.
  • President's Research Award (university-wide competition), University College Dublin, 1997.
  • Attendee, Organization Communication and Information Systems Faculty Consortium, Academy of Management, 1996.
  • Research Award, Graduate School of Business, University College Dublin, 1996.
  • Beta Gamma Sigma Award for outstanding scholastic achievement, 1995.
  • University of California, Regents Research Fellowship, 1994
  • University of California, Regents Research Fellowship, 1993
  • International Conference on Information Systems Doctoral Consortium, 1992
  • Society for Information Management Doctoral Fellowship, 1992

Presentations

  • "Impact: Emerging Technologies in the Age of Digital Disruption," Panel moderator, Pepperdine Graziadio Business School Alumni event, West LA, (November 12th, 2019).
  • "Professional Doctorates: The Road Toward Inclusion and Internationalization," Academy of Management Professional Development Workshop, Boston (August 9th, 2019) (with Miriam Lacey).
  • "Realizing the Business Value of Digital Innovation" (Keynote address), Innovation Value Institute Digital Summit 2019, Maynooth University (June 12th 2019).
  • Facilitator, Graziadio Business School faculty retreat, Marina del Rey, CA (March 1st, 2019).
  • "Digital Innovation: Practices for Identifying the Disruptive Potential of Emerging Digital Technologies," ASPIRE 2025 Series: Waves of Disruptive Innovation, West LA, (October 13, 2018).
  • "Towards an Understanding of Farmers’ Mobile Technology Adoption: A Comparison of Adoption and Continuance Intentions," 24th Americas Conference on Information Systems, New Orleans, (August 17th, 2018).
  • "Communicating Compliance: Developing a GDPR Privacy Label," 24th Americas Conference on Information Systems, New Orleans, (August 17th, 2018).
  • "The Evolving Smart Machine Age: Anticipated Impacts on LA-area Employment," Graziadio School Pitch and Poster session, West LA, (July 10th, 2018).
  • Facilitator, Graziadio Business School faculty retreat, Riverside, CA (March 5th, 2018).
  • Session Chair, Practice-oriented Research Completed Research Papers, 2017 International Conference on Information Systems, Seoul, Korea (December 13, 2017).
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), New Orleans, LA (November 5-6, 2017).
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), Atlanta, GA (November 6-7, 2016).
  • Graziadio School representative, Faculty panel discussion of David Brook’s book and keynote on The Road to Character, Pepperdine University Leadership and Faculty Conference, Westlake Village, CA (October 7, 2016).
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), Tampa, FL, June 6-7, 2016.
  • Moderator, CIO Panel on "IT as an Enabler of the Enterprise for Profitability, Collaboration & Transformation", Hollywood IT Summit, Los Angeles, CA, May 25, 2016.
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), Kansas City, MO, October 31-November 1, 2015.
  • Panelist, "Building an Internal, Data-driven Culture," Entertainment Analytics Conference , Culver City, CA, October 8, 2015.
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), Tampa, FL, June 15-16, 2015.
  • Panelist, "Deans of Innovation," Association for Corporate Growth breakfast seminar, Westlake Village, CA, January 5th, 2015
  • "Are the Release Windows for Traditional and Internet-based Movie Distribution Channels Collapsing?" (with N. Granados and M. Biseda) 2014 Workshop on IS and Economics, Auckland, New Zealand (December 2014).
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), San Antonio, TX, November 8-9, 2014.
  • "Connected, Smart, Mobile Objects: the Next Frontier of Digital Innovation," 2014 Digital Innovation@Pepperdine Symposium, October 24, 2014.
  • "Effective Practices, Disciplines and Incentives for Cultivating Innovation," Schneider Electric, Costa Mesa, CA, September 3, 2014.
  • "Cultivating Innovation at Toyota," Toyota Office of the CIO Innovation Speaker Series, Torrance, CA, August 14, 2014.
  • "The shift to cloud computing: A slow train comin’?" with G. Retana, P. Reynolds, W, Venters, and E. Whitley, 32nd International Conference on Information Systems, Milan, Italy, December 16th, 2013.
  • AACSB Seminar for New Associate Deans (Co-designer and co-facilitator of AACSB’s 2-day professional development seminar for new associate deans), Phoenix, AZ, November 10-11, 2013.
  • "Realizing Business Benefits from Cloud Computing," Southland Technology Conference, Long Beach, CA, November 1, 2013.
  • "Digital Innovation at Toyota" (with Zack Hicks), MIT Center for Information Systems Research Summer Session, Cambridge, MA, June 19, 2013.
  • "Management Imperatives for Realizing Business Value from Cloud Computing," Orange County CIO Roundtable, Irvine, CA, June 12 2013.
  • "Management Imperatives for Realizing Business Value from Cloud Computing," Association of IT Professionals – LA Chapter, Culver City, CA, May 16, 2013.
  • "Essential Practices for Embracing the Inevitability of Cloud Computing," Graziadio School of Business and Management Academic Forum, West LA Graduate Campus, March 12, 2013.
  • "Analytics for Evidenced-Based Management," Google Global Finance Business Intelligence Workshop, Mountain View, CA, February 4, 2013.
  • "Attributes, Assessment and Aspirations Revealed: Insights from the 2011 AACSB Annual Survey of Associate Deans," (with Deborah Spake), AACSB Annual Associate Deans Conference, Houston, TX, November 14, 2012.
  • AACSB Symposium for New Associate Deans (Co-designer and co-facilitator of a 2-day workshop), Houston, TX, November 12-13, 2012.
  • "Essential Practices for Embracing the Inevitability of Cloud Computing," MIT Sloan Center for Information Systems Research Annual Sponsors Research Forum, Boston, MA, November 7, 2012.
  • "Finding Opportunities for Digital Innovation in the Cloud," Pepperdine University Digital Innovation and IS Management Conference, Pepperdine University, Malibu, CA, October 17, 2012.
  • "Finding Opportunities for Competitive Advantage in the Cloud," Irish Center for Cloud Computing and Commerce Research Workshop, Dublin City University, Dublin, Ireland, October 5, 2012.
  • "The Cloud—Enhancing or Undermining the Platform?", MIT Sloan Center for Information Systems Research Summer Session, Boston, MA, June 19, 2012.
  • Moderator, Cloud computing panel, Graziadio Alumni Network Orange County Innovation Summit, Santa Ana, CA, May 3, 2012.
  • "Building Digitized Platforms is Slow: What are the Alternatives?", Spring Sponsors Research Roundtable, MIT Sloan Center for Information Systems Research, Boston, MA, May 1, 2012.
  • "The Silver Lining of Cloud Computing and How to Find It," National Conference on Cloud Computing and Commerce, Dublin, Ireland, April 25, 2012.
  • "The Silver Lining of Cloud Computing and How to Find It," Center Club Distinguished Speaker Series, Costa Mesa, CA, March 22, 2012.
  • Session chair, "Managing IT for Business Value Realization," 2011 International Conference on Information Systems, Shanghai, China, December 5th, 2011.
  • "Realizing the Business Benefits of Cloud Computing: exactly how do we find that silver lining?", TiECon SoCal, MIT Sloan Center for Information Systems Research, Long Beach, CA, November 5, 2011.
  • "Realizing the Business Benefits of Cloud Computing: exactly how do we find that silver lining?", Annual Sponsors Research Forum, MIT Sloan Center for Information Systems Research, Boston, MA, November 2, 2011.
  • "Symposium for New Associate Deans" (with Deborah Spake), AACSB International (based on the success of a two hour workshop delivered in 2010, at the request of AACSB we designed and delivered this new 1.5 day symposium for new associate deans, which was fully subscribed and highly rated), Tampa, FL, August 15-16, 2011.
  • "Online Pricing and Distribution Strategies: The Case of Air Travel" (with N. Granados), INFORMS Annual Meeting, Austin, TX, November 2nd, 2010.
  • "Lessons for New Associate Deans" (a new 2-hour workshop that was designed and delivered in collaboration with Dr. Deborah Spake), 2010 AACSB International Associate Deans and Innovative Programs conference, St. Petersburg, FL, November 1st 2010.
  • "Hybrid Learning Systems: Meeting the Challenges of Graduate Management Education," Third International Conference on Hybrid Learning, Beijing Normal University, Beijing, August 16, 2010.
  • "Effective strategies for addressing challenges and adversity", Associate Deans Affinity Group workshop, AACSB International Conference and Annual Meeting, Anaheim, CA, April 18, 2010.
  • "Doing IT Research That Matters To Practice: Perspectives On Propositions," (panel session organizer and chair with panelists B. Ives, J. Ross, V. Sambamurthy, and l. Willcocks), 29th International Conference on Information Systems, Phoenix, Arizona, December 17th, 2009 (see Hsinchun Chen, Sandra Slaughter, and Janice I. DeGross (eds), Proceedings of the 29th International Conference on Information Systems, paper 44 available at http://aisel.aisnet.org/icis2009/44).
  • "Career Success and Progression for Business School Administrators: Insights from Deans" (panel session organizer and scribe), Associate Deans Affinity Group and Woman Administrators in Management Education Affinity Group joint workshop, AACSB Associate Deans and Innovative Programs conference, Scottsdale, AZ, November 2, 2009.
  • "Managing a Diverse Portfolio of Graduate Management Programs," 16th Annual Part-Time MBA Conference, UT Dallas, Dallas, TX, October 8th, 2009.
  • "Creative Strategies for Coping with Challenging and Uncertain Times," Associate Deans Affinity Group workshop, AACSB International Conference and Annual Meeting, Orlando, FL, April 25, 2009.
  • "Principles for Responsible Management Education: Perspectives from Pepperdine,"1st Global Forum for Responsible Management Education, United Nations HQ, New York, 4 December 2008.
  • "Key issues and questions facing business school associate deans: a world café conversation" (workshop facilitators), Associate Deans Affinity Group workshop, AACSB Associate Deans and Innovative Programs conference, Glendale, AZ, November 6, 2008.
  • "Team Based Experiential Learning: Insights and Lessons Learned from 150 Corporate Projects at Northern Illinois and Pepperdine" (with Doreen Shanahan), AACSB Associate Deans and Innovative Programs conference, Glendale, AZ, November 7, 2008.
  • "Brainstorming the Agenda and Activities" Associate Deans Affinity Group initial meeting, AACSB International Conference and Annual Meeting, Honolulu, HI, April 15, 2008.
  • "The CIO is Dead- Long Live the CIO," Orange County Chief Information Officer (CIO) Roundtable, Irvine, CA, October 12, 2006.
  • "CIO Roles and Responsibilities: Twenty-Five Years of Evolution and Change" (with Mark Chun), 2006 Americas Conference on Information, Acapulco, Mexico, August 4th, 2006.
  • "Perspectives on IT Governance," Orange County Chief Information Officer (CIO) Roundtable, Irvine, CA, September 8, 2005.
  • "Are Prevailing Theories and Practices of IS Security Management Adequate? An Evaluation and Call to Action," (panel session organizer and chair, with panelists M. Chun, J. George, C. Griffy-Brown and A. Hovav), 11th Americas Conference on Information Systems, Omaha, NE, August 13, 2005 (see Proceedings of the 2003 Americas Conference on Information Systems, 3627.
  • "Emerging Practices and Enduring Challenges in Supply Chain Management" (with P. Berry, G. Cannan, C. Lorenz, and E. Shek), Information Systems and Technology Management "Community of Interest" and Alumni Knowledge Update, Irvine Graduate Campus, June 29, 2005.
  • "The convergence of Web Services and Services Oriented Architecture," CRITO Consortium Industry Advisory Board, Irvine, June 18, 2005.
  • "Developing synergies between research, teaching and practice", Graziadio Business School Faculty Development Workshop, June 14, 2005.
  • "eLearning developments and opportunities," Graziadio Business School Board of Visitors, May 19, 2005.
  • "Exploring Organizational IT Learning Mechanisms for Dynamic IT Capabilities" (with Michael Williams and Mark Chun), European Conference on Organizational Knowledge and Learning, Boston, MA, March 18th, 2005.
  • "How do I publish in practitioner journals?," Session facilitator, Graziadio Business School Faculty Conference, November 12th, 2004.
  • "Using case studies of atypical contexts for pedagogical impact," Faculty Development Workshop, Graziadio Business School, Pepperdine University, October 14th, 2004.
  • "The Integration of Faith and Learning in the Professional Schools: Opportunities and Challenges" (with Charla Griffy-Brown, Ariff Kachra, Robert Cochran, Nancy Harding, James Wilburn), Panel Coordinator and Chair, University Faculty Conference, October 8th, 2004.
  • "Disappearing and Changing Roles and Responsibilities of the CIO: Implications for IS Education and Research" (panel session organizer and chair, with panelists B. Ives, D. Feeny, J. Ross, and M. Chun), 2004 Americas Conference on Information Systems, New York, August 6, 2004.
  • "The Promise and Peril of Web Services: Strategic and IT Flexibility through Loose Coupling," CRITO Consortium Industry Advisory Board, Irvine, June 17, 2004.
  • "Managing IT for Strategic Agility: A Research Journey," Graziadio Business School Academic Forum, March 9th, 2004.
  • "Information Integration and Business Process Coordination in Business Process Outsourcing contexts: Implications for Management, Organizations, and Enterprise Systems Architecture" (with Vijay Gurbaxani), SAP Process Innovation Congress, Orlando, March 1st 2004.
  • "Managing Information Technology for Strategic Agility: Rethinking Conceptual Models, Architecture, Development, and Governance" (panel session organizer and chair, with panelists C. Beath, G. Fitzgerald, J. Ross, and P. Weill), 23rd International Conference on Information Systems,December 17, 2003 (see S. T. March, A. Massey, and Janice I. DeGross (eds), Proceedings of the 23rd International Conference on Information Systems, 991-993).
  • Opening Devotional, Pepperdine University Faculty Conference, October 17, 2003.
  • "The AACSB International 2003 Accreditation Standards: Opportunities, Responsibilities and Challenges for the IS Discipline," (panel session organizer and chair, with panelists J. Valacich, F. Niederman, M.L. Markus, and R.T. Watson), 2003 Americas Conference on Information Systems, August 5, 2003 (see D. Galletta and J. Ross (eds), Proceedings of the 2003 Americas Conference on Information Systems, 3085-3086).
  • "Achieving Technology Enabled Business Innovations," Irvine Chamber of Commerce ComTech 2002 Conference, Irvine, October 18, 2002.
  • "Leveraging Learning Between Class Sessions: Using Technology as a Catalyst," AACSB International 2002 Annual Meeting, Chicago, Illinois, April 9, 2002.
  • "eDemocracy: A Panacea or Pandora's Box," 14th Bled Electronic Commerce Conference, June 26, 2001.
  • Organizer and Facilitator, AIS Faculty Development Workshop for Central and Eastern European IS Academics, 2001 European Conference on Information Systems, June 28, 2001.
  • "eBusiness Opportunities and Challenges," Siemens Management Learning Workshop, San Jose, California, May 8, 2001.
  • "How to be, or not to be, the eCommerce Hub of Europe: these are the questions", UCI Center for Research on IT and Organizations, March 14, 2001.
  • "Becoming an International Hub for eCommerce: a Comparison of National Initiatives in Ireland and Singapore," UCLA Andersen Graduate School of Management IS Colloquium Series, March 1, 2001.
  • "Global, Regional, and National Developments in eCommerce," Goizueta School of Business, Emory University, March 27, 2001.
  • "It's getting too noisy out there: Getting Real about eCommerce Research," Plenary Presentation, European Conference on Information Systems Doctoral Consortium, June 30, 2000.
  • "eCommerce and Insurance: Opportunities, Implications and Imperatives," Insurance Institute of Ireland Annual Conference, May 18, 2000.
  • "Bridging the Digital Divide: Government Imperatives," Department of Public Enterprise eCommerce Seminar, Brussels, Belgium, March 28, 2000.
  • "eCommerce and eBusiness: Opportunities and Implications for Inward Investment," IDA Ireland European Management Workshop, Dusseldorf, Germany, February 1, 2000.
  • Discussant, "The dot com effect: the impact of e-commerce announcements on the market value of firms," Twentieth International Conference on Information Systems, Charlotte, North Carolina, December 15, 1999.
  • "eCommerce: Implications for Business and Management," UCD Graduate School of Business Corporate Partners Learning Network, December 2, 1999.
  • "eCommerce Opportunities and Implications for the Irish Localization Industry," Localization Resource Centre Annual Conference, European Institute, Dublin, November 17, 1999.
  • "Management Imperatives for the Digital Economy," Cambridge Centre for E-Commerce and Virtual Organization Executive Workshop, Smurfit Graduate School of Business, November 19, 1999.
  • "Customer Care in the Information Age," Second International Call Centre Workshop, UCD Graduate School of Business, June 11, 1999.
  • "From Crisis to Innovation: The Y2K Problem and the Teaching of IS Management," (with M. Vitale, B. Light, and G. Knolmayer), 19th International Conference on Information Systems, Helsinki, Finland, December 15, 1998 (see R. Hirschheim, M. Newman and J. I. DeGross (Eds), Proceedings of the 19th International Conference on Information Systems, 414-415).
  • Discussant, "Innovations in Fiefdoms: Developing a Common Student Information System in Six Finnish Universities," International Federation for Information Processing Working groups 8.2 and 8.6 joint Working Conference on Information Systems: Current Issues and Future Changes, Helsinki, Finland, December 10-13, 1998.
  • "Electronic Commerce and Customer Management: Opportunities and Implications for Call Centres," International Call Centre Workshop, UCD Graduate School of Business, October 12, 1998.
  • "Managing the IT Value Proposition," Cambridge Technology Partners Executive Forum, Dublin, September 11, 1998.
  • "Information Technology and Business: A View from the Academy," UCD Graduate School of Business Executive Forum, 20 April, 1998.
  • "Revolution or evolution? Emerging myths and realities of Electronic Commerce and their implications for business," UCD Graduate School of Business Alumni Association Evening Update, March 11, 1998.
  • "Organizational Realities of Information Management," Managing the Information Resource Executive Development Program, UCD Graduate School of Business, September 22-25, 1997.
  • "Will the Internet Really Revolutionize the Business School and Business Education?" (panel session organizer and chair, with panelists T. Byrnes, B. Ives, R. Galliers, and D. Leidner ) (see Galliers, R., et al.(editors),Proceedings of the 5th European Conference on Information Systems,1529-1531),June1997.
  • "Electronic Commerce: Pushing Technology , or Simply Good Business?" (panel session organizer and chair, with panelists C. Beath, S. Magal, S. Jarvenpaa, and S. Kelly; see Galliers R., et al. (editors), Proceedings of the 5th European Conference on Information Systems, 1524-1526, June 1997.
  • "Information Highways and the Future of the Business School and Business Education," (panel session organizer and chair, with panelists T. Byrnes, B. Ives, R. Galliers, and D. Leidner; see Proceedings of the 7th International Eastern Academy of Management Conference, 56-57) June 16, 1997.
  • "Electronic Commerce: Fad or Fashion?" (panel session organizer and chair, with panelists C. Beath, S. Magal, S. Jarvenpaa, and S. Kelly; see Proceedings of the 7th International Eastern Academy of Management Conference, 58-59), June 16, 1997.
  • "Information Management Challenges," Managing the Information Resource Executive Development Program, UCLA Anderson Graduate School of Management, March 9-14, 1997.
  • Discussant, "Firm Context and Patterns of IT Infrastructure Capability," Seventeenth International Conference on Information Systems, Cleveland, Ohio, December 18, 1996.
  • "ISWorld Net: A Web-based international information infrastructure for information systems scholars and practitioners," (with B. O'Keefe, B. Schmid, T. Stylianou), 3rd European Conference on Information Systems, June 1995 (see Doukidis, G., et al. (eds.), Proceedings of the 3rd European Conference on Information Systems, 1283-1288).
  • "ISWorld: A Virtual Global Organization for Support of Teaching and Research in Information Systems," Tutorial presentation, 15th International Conference on Information Systems, Vancouver, British Columbia, December 15, 1994.
  • "Assessing the Relationship between Information Technology and Firm Performance: Productivity and Business Value Impacts", Graduate School of Management Ph.D. Research Seminar Series, University of California, Irvine, May 26, 1994.
  • "Information Technology and Productivity: Paradox Lost or Regained?," UCD Graduate School of Business/Operations Research and Management Science Society of Ireland Research Seminar Series, January 26, 1994.
  • "Organizations and Information Technology: Issues of Value," Department of Business Administration Research Seminar, UCD, July 13, 1993.
  • "The Business Value Of Information Technology : New Concepts For The Changing Nature Of Technology, Work, Organizations, And Competition," CRITO Seminar Series, Graduate School of Management, University of California, Irvine, California, February 2, 1993.
  • "An Empirical Investigation of the Relationship between the Business Value of Information Technology and Business Process Re-engineering," 13th International Conference on Information Systems Doctoral Consortium, Dallas, Texas, USA, December 11-13, 1992.
  • "The Role of Information Technology in the Global Competitive Environment," UCI Extension Summer School, Graduate School of Management, University of California, Irvine, California, August 11, 1992.
  • "The New Database Environment: Client-Server Computing on Local Area Platforms," South Coast Information Systems Executives Group, Irvine, California, July 14, 1992.
  • "The SIMULEX Management Training Exercise," Seminar on Import Management of Packaging Paper and Board, Program for Development Co-operation (PRODEC), Helsinki School of Economics, Helsinki, FINLAND, September 11-17, 1989.

Grants

  • Pepperdine Waves of Innovation 2019 ($100,000) with Nelson Granados, Theresa De Los Santos, Joi Carr and Maureen Weston. 
  • Pepperdine Waves of Innovation 2015 ($150,000) with Mark Chun and ISTM and DESC faculty colleagues.
  • UCI CRITO/NSF research grant for study of IT Governance ($15,000), 2005.
  • Rothschild Research Endowment for study of business executive engagement in IT decision making ($12,500), 2005-2007.
  • Graziadio School Funds for Excellence grant for study of CIO roles and responsibilities ($4,500), 2004/2005.
  • Graziadio School Funds for Excellence grant for study of CIO roles and responsibilities ($5,100), 2003/2004.
  • UCI CRITO/NSF research grant for study of Web Services adoption ($15,000), 2003.
  • UCI CRITO/NSF research grant for study of BPO integration management ($15,000), 2003.
  • UCI CRITO/NSF research grant for study of Web Services adoption ($15,000), 2002.
  • UCI CRITO/NSF research grant for study of eBusiness transformation ($12,500), 2002.
  • UCI CRITO/NSF research grant for study of eBusiness transformation ($12,500), 2001. Secured donation for Information and Learning Technology
  • Infrastructure at the Graduate School of Business, University College Dublin (UCD), Ireland (£3 million), 2000.
  • Cambridge Technology Partners support of the UCD Centre for Electronic Commerce and Virtual Organisation (£105,000 over three years), 1999.
  • UCD Graduate School of Business Corporate Partners Research Award (£7,000), 1999.
  • Fuisz Technologies Newman Scholar in Information Management (£65,000), 1998.
  • UCD Graduate School of Business (£5,000 in collaboration with Seamas Kelly), 1998.
  • Funding by anonymous donor for Internet-based on-line database subscriptions and library PCs (£114,000 over 3 years), 1998.
  • Eircom Technology Enhanced Classroom (£145,000), 1997.
  • UCD President's Research Award (£5,000), 1997.
  • Elan Newman Scholar in Management Information Systems (£65,000), 1997.
  • ITT Newman Scholar in Electronic Commerce (£65,000), 1997.
  • US National Science Foundation (US$300,000 in collaboration with UC Irvine), 1996.
  • UCD Graduate School of Business (£2,500), 1996.
  • University of California, Regents Research Fellowship, (US$2,500), 1994.
  • University of California, Regents Research Fellowship, (US$2,500), 1993.

Areas of Expertise

  • Digital Innovation and Transformation
  • Responsible Applications of AI
  • Realizing Value from Analytics and Digitization
  • Business Executive Responsibilities for IT

Courses

  • ISTM 619: Technology and Operations Management
  • ISTM 626: Applying Analytics to Achieve Business Impact
  • ISTM 662: DIIS Project and Program Management
  • MBAA 678: Managing Information Systems for Business Innovation 
  • ISTM 654: Information and Process Systems