Facebook pixel ISTM 620 Workflow Modeling | Pepperdine Graziadio Business School Skip to main content
Pepperdine | Graziadio Business School

ISTM 620 Workflow Modeling

Workflow and Business Process Modeling and Analysis

Course Details

In this course students will be introduced to key concepts and approaches to business process analysis and improvement. The main focus of this course is both understanding and designing business processes that accomplish specific desired outcomes. Students will learn how to identify, document, model, assess, and improve core business processes. Students will be introduced to process design principles. The way in which information technology can be used to manage, transform, and improve business processes is discussed. Students will be exposed to challenges and approaches to organizational change, domestic and offshore outsourcing, and inter-organizational processes.

Units: 2

More Business Analytics MBA course descriptions