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Business Process Program Specialist
Orion Development



Business Process Management Certificate

Achieve sustainable operational excellence for your organization with our Essentials of Business Process Management certificate (BPMC). Our program will provide a practical roadmap to improving corporate performance, focusing on culture cultivation, continuous improvement methods, cohesive team creation, and the development of strategic business plans.

Our Essentials of Business Process Management Certificate program is comprised of three modules:

  • Essentials of Business Process Management
  • Process Mapping, Modeling, and Analytics
  • Project Management for Process Improvement Initiatives

All three modules must be completed in order to receive your certificate in business process management.

Certificate Program Information

Program Details

 Program Dates*

 Project Management for Process Improvement Initiatives

  • March 5-12, 2019

 Process Mapping, Modeling, and Analytics (choose one)

  • November 13-14, 2018
  • March 26-27, 2019
  • October 17-18, 2019

 Project Management for Process Improvement Initiatives (choose one)

  • December 11-12, 2018
  • May 15-16, 2019
  • December 10-11, 2019



 Essentials of Business Process Management: Online

 Process Mapping, Modeling, and Analytics: Los Angeles

 Project Management for Process Improvement Initiatives: Los Angeles


General registration discounts are available for Pepperdine students and alumni and previous Executive Education program participants. Please contact execed@pepperdine.edu for additional information.

*Dates and locations may change. We will notify students of any changes in a timely manner.


Module One

Essentials of Business Process Management

Business Process Management (BPM) is the glue that enables organizations to effectively integrate strategic initiatives with day-to-day operations. Our six-hour e-learning Essentials of Process Management certificate program will provide foundational knowledge and a practical roadmap for your journey to BPM success.

Module Two

Process Mapping, Modeling, and Analytics

Process Mapping and Systems Thinking provides the tactical tools needed to execute on your big-picture, strategic goals. During this two-day seminar, you will learn the essentials of process mapping and the importance of a systems-based approach in creating quality improvement solutions.

Module Three

Project Management for Process Improvement Initiatives

Master the art of implementation with our two-day seminar, Managing Process Improvement Projects. Our practical approach to process implementation merges superior business acumen with emerging technology to ensure your business process solutions live up to their potential.

Who Should Enroll

The Essential of Business Process Management Certificate is designed for:

  • Project managers and reengineering teams who own process and workflow development for their organizations.
  • Business analysts with a focus on process or Six Sigma optimization.


Bob Boehringer

Bob Boehringer is the vice president of process management for the Orion Development Group and the well-acclaimed author of The Process Management Memory Jogger. He has a BS in Mechanical Engineering from Cornell University and is a member of the Association of Business Process Management Professionals and the Institute of Industrial Engineers.

Amanda Dietz

Amanda Dietz is the vice president of solution integration for the Orion Development Group. She has more than 25 years of experience in operations management, process innovation, technology deployment, and customer service. As a trainer and consultant, Ms. Dietz is able to leverage her diverse expertise and strategic outlook to help clients fully realize the benefits of process and technology change.