Michael L. Williams, PhD

Associate Dean of Full-Time Programs and Associate Professor of Information Systems

GSBM Administration; GSBM Instruction

Phone: (310) 506-4112

Email:  michael.williams@pepperdine.edu

Michael Williams Associate Professor of Information Systems

Dr. Michael Williams serves as associate dean at the Graziadio School of Business and Management at Pepperdine University, with responsibilities for all full-time programs and the Career Management Center. In this capacity he serves over 400 full-time students across nine academic programs. Additionally, he leads alumni relations at the Graziadio School, serving over 40,000 alumni around the world, and the Global Programs Office, which coordinates study abroad opportunities for students and faculty at our 38 partner schools. Finally, he is responsible for Graziadio Technology Services, which manages the enterprise systems, application development and project management activities at the Graziadio School.

In addition to serving as associate dean, Dr. Williams earned tenure and the rank of associate professor in the Information Systems and Technology Management Department. His research has been published in leading empirical and practitioner journals including European Journal of Operations Research and MIS Quarterly Executive.

Prior to entering academia, Dr. Williams was an IT consultant in the Washington, D.C. area. As a consultant he created technology and business process solutions for a wide variety of corporate, non-profit and government clients. He is a Microsoft-certified professional and has developed business solutions using a variety of database and programming technologies. He has worked with firms such as Dynamac, the U.S. Army, SkillsUSA and Aspen Publishers.

Dr. Williams earned an MS and a PhD in Information Systems from the Kelley School of Business at Indiana University. He received an Mdiv and MS from Abilene Christian University. He holds a bachelor of arts from Oklahoma Christian University and an AA from Northeastern Christian Junior College in Villanova, Pennsylvania. Dr. Williams' research focuses on decision-making and information technology. He has conducted empirical research at International Fortune 500 companies, public universities and health care providers. He has published his research in several IS journals, books and conferences.

PhD Indiana University

Major: Information Systems
Supporting Areas of Emphasis: Strategic Management
Dissertation Title: Organizational routines for choosing information technology: a multiple case study examination of nebic theory's choosing capability

MS Indiana University

Major: Business
Supporting Areas of Emphasis: Information Systems

MDiv Abilene Christian University

Master of Divinity

MS Abilene Christian University

Major: Missiology Supporting Areas of Emphasis: Domestic Missions/Spiritual Formation

BA Oklahoma Christian University

Major: Biblical Studies

Education

PhD Indiana University

Major: Information Systems
Supporting Areas of Emphasis: Strategic Management
Dissertation Title: Organizational routines for choosing information technology: a multiple case study examination of nebic theory's choosing capability

MS Indiana University

Major: Business
Supporting Areas of Emphasis: Information Systems

MDiv Abilene Christian University

Master of Divinity

MS Abilene Christian University

Major: Missiology Supporting Areas of Emphasis: Domestic Missions/Spiritual Formation

BA Oklahoma Christian University

Major: Biblical Studies

Academic, Military and Professional Positions

Academic

Associate Dean, Graziadio School of Business & Mgmt. (August 1, 2010 - Present).

Other

Managing Editor, MISQ Executive. (May 2003 - August 2004).

Professional Memberships

Decision Sciences Institute (DSI). (2005 - Present).

Academy of Management. (June 2004 - Present).

Association for Information Systems (AIS). (2004 - Present).

Development Activities Attended

Attended Conference, "Seminar for New Associate Dean," AACSB. (June 3, 2016 - June  4, 2016).

Attended Conference, "University Faculty Conference," Pepperdine University, Newport Beach, CA. (October 3, 2008 - October 4, 2008).

Attended Conference, "National Faculty Leadership Conference," Campus Crusade/Faculty Commons, Washington, DC. (June 30, 2008 - July 2, 2008).

Attended Conference, "Pepperdine University Faculty Conference," Pepperdine University, Malibu, CA. (October 5, 2007).

Attended Conference, "University Faculty Conference," Pepperdine University, Pasadena, CA. (October 6, 2006).

Attended Conference, "Two Tasks Conference," Christian Leadership Ministries, Washington, DC. (June 21, 2006 - June 25, 2006).

Self-Study Program, "Annual Co-Author Workshop," Bloomington, IN. (June 1, 2006 - June 8, 2006).

Attended Conference, "Amercan Swiss Foundation Young Leaders Conference," American Swiss Foundation, Zurich, Switzerland. (May 13, 2006 - May 20, 2006).

Awards and Honors

ICIS Doctoral Consortium Participant, ICIS. (December 1, 2003).

Teaching

Pepperdine University

BSM 490, 7 courses.
GSBM 560, 37 courses.
GSBM 585, 2 courses.
GSBM 590, 3 courses.
GSBM 680, 4 courses.
GSBM 690, 14 courses.
GSBM 691, 14 courses.
GSBM 699, 4 courses.
ISTM 476, 8 courses.
ISTM 603, 3 courses.
ISTM 613, 3 courses.
ISTM 654, 4 courses.
MBA 661, 1 course.
MBAM 603, 19 courses.
MBAM 613, 17 courses.
MBAM 686, 2 courses.
MBAM 698, 1 course.
MBFE 654, 2 courses.
MBFE 670, 1 course.
MSGB 613, 1 course.

Non-Credit Instruction

Management/Executive Development, Southern California Edison, 30 participants. (November 1, 2006 - November 3, 2006).

Management/Executive Development, Southern California Edison, 30 participants. (September 27, 2006 - September 29, 2006).

Management/Executive Development, Southern California Edison, 30 participants. (March 22, 2006 - March 24, 2006).

Directed Student Learning

Directed Individual/Independent Study, "Executive IT Leadership," Fully Employed. (January 1, 2010 - Present).
Advised: Richard Chatham

Directed Individual/Independent Study, "Supply Chain Management," Full-Time. (February 15, 2006 - July 21, 2006).
Advised: Jaime Michaelson

Awards and Honors

Blended Learning Faculty Fellow, GSBM. (August 1, 2009).

Howard A. White Award for Teaching Excellence, Pepperdine University. (October 5, 2007).

Research

Published Intellectual Contributions

Book Chapters

Hunt, S. E., Mooney, J. G., Williams, M. L. (in press). "Cloud Computing" in Information Systems and Information Technology, Volume 2 (Computing Handbook Set 3rd Edition) (vol. 2). Boca Raton, FL: Taylor & Francis.

Crisp, C. B., Williams, M. L. (2011). Mobile Device Selection in Higher Education: iPhone versus iPod Touch (pp. Ch. 74). Hershey, PA: IGI Global.

Refereed Journal Articles

Williams, M. L., Wheeler, B. C. (2009). The Four Faces of Deploying Global Common Systems: Understanding Global and Local Objectives. MIS Quarterly Executive/Indiana University & SIM International, 8(2), 59-72, http://misqe.org/ojs2/index.php/misqe/article/view/205.

Chun, M. W. S., Williams, M. L., Granados Rugeles, N. F. (2007). Managing Organizational Knowledge: Insights offered from the Southern California aerospace industry for managing knowledge assets. Graziadio Business Report, 7(2),
https://gbr.pepperdine.edu/072/knowledge.html.

Williams, M. L., Aaronson, J., Dennis, A. R., Stam, A. (2007). The Impact of DSS Use and Information Load on Errors and Decision Quality. European Journal of Operations Research, 176(1), 468-481.

Journal Articles

Williams M.L., Dr. Owen . Hall Enhancing the Blended Learning Experience through Crowdsourcing: Applications to Management Education.

Petrov, A., Perrota, R., Williams, M. L. (2006). Mapping IT Resources for Successful Technology Implementations. GBR/GSBM, 2006(1).

Atwater, D. M., Williams, M. L., Guy, D. (2005). Connecting Enterprise Information and People in a Web World. GBR, Volume 8(Issue 2).

Other

Williams, M. L. (2007). Leading or Lagging: An Empirical Investigation into Organizational Lag an IS Innovation. Englewood, CO: Western Decision Sciences International Conference/DSI.

Presentations Given

Herko, R. T. (Presenter & Author), Simon, A. (Author Only), Williams, M. L. (Author Only), Christians on Diversity in the Academy, "Good Shepherds and Good Stewards," Azusa Pacific University, Azusa Pacific University. (March 26, 2014).

Herko, R. T. (Presenter & Author), Williams, M. L. (Author Only), Simon, A. (Author Only), Religious Faith Conference, "Good Shepherds and Good Stewards," Utah Valley University, Orem, Utah. (October 11, 2013).

Williams, M. L., AACSB Aspiring Deans Conference, "5 Essential Social Media Practices for Academic Leaders," AACSB, Orlando, FL. (April 2013).

Hall, O. P. (Author Only), Williams, M. L., 5th International Conference on Hybrid Learning, "•Conditional Release Technologies and Intelligent Tutors in Graduate Management Education," International Hybrid Learning Society, Guangzhou. (August 2012).

Smith, D. M. (Presenter & Author), Seaman, S. L. (Presenter & Author), Williams, M. L. (Presenter & Author), Winds of Change, "Using Narrative to Shape Values," Pepperdine University, Malibu, CA. (February 27, 2010).

Williams, M. L. (Presenter & Author), Provost's Faculty Conference, "Developing a Business Case for Sakai," Pepperdine University, Malibu, CA. (October 2009).

Williams, M. L., Seaman, S. L. (Presenter & Author), Smith, D. M. (Presenter & Author), Christian Scholars Conference, "Using Narrative to Shape the Values of Business Leaders," Nashville, TN. (June 2009).

Williams, M. L. (Presenter & Author), Seaman, S. L. (Presenter & Author), Smith, D. M. (Presenter & Author), National Faculty Leadership Conference, "“Teaching a course in Virtue and Commerce to MBA students: Lessons Learned”," Campus Crusade/Faculty Commons, Washington, DC. (July 1, 2008).

Williams, M. L., GSBM Faculty Conference, "What I'm Learning about Teaching," GSBM, Thousand Oaks, CA. (February 1, 2008).

Williams, M. L. (Discussant), FT MBA Open House Faculty Panel. (January 12, 2008).

Williams, M. L., Seaman, S. L., Smith, D. M., Pepperdine Faculty Conference, "Virtuous Commerce: The Case for A Personal Ethic," Pepperdine University Provost's Office, Malibu, CA. (October 5, 2007).

Seaman, S. L. (Presenter & Author), Smith, D. M., Williams, M. L., Bridging Sunday Monday Conference, ""When corporate social responsibility isn't enough: why business leaders need a personal ethic."," Seattle Pacific University, Seattle, Washington. (October 4, 2007).

Williams, M. L., Seaman, S. L., Smith, D. M., Christian Scholar's Conference, "Virtue and Commerce: Seedbed for Conversation," Rochester University, Rochester, MI. (June 22, 2007).

Williams, M. L. (Discussant), Seaver College Convocation. (March 2007).

Williams, M. L., Wheeler, B. (Author Only), Western Decision Sciences Institute, "LEADING OR LAGGING? AN EMPIRICAL INVESTIGATION INTO ORGANIZATIONAL LAG AND IS INNOVATION," DSI, Denver, CO. (March 2007).

Valadez, R. M. (Presenter & Author), Williams, M. L., Morrissey, C. A., Faculty Meeting, "Describe/demonstrate techniques you use with Bb," Pepperdine University, Los Angeles, CA. (November 10, 2006).

Williams, M. L., GSBM Faculty Retreat, "Technology & Learning Panel," GSBM, West LA. (November 10, 2006).

Williams, M. L. (Discussant), GSBM Faculty Retreat. (November 10, 2006).

Williams, M. L. (Presenter Only), 2006 PU Faculty Conference, "Panel Discussant,"

Pepperdine University, Pasadena , CA. (October 2006).

Williams, M. L. (Discussant), University Faculty Conference. (October 6, 2006).

Williams, M. L. (Presenter Only), American Swiss Foundation Young Leader's Conference, "Untitled," American Swiss Foundation, Zurich, Switzerland. (May 21, 2006).

Williams, M. L., Mooney, J., 6th European Conference on Organizational Knowledge, Learning and Capabilit, "Exploring Organizational Learning Mechanisms For Dynamic IT Capabilities," Boston, MA. (March 18, 2005).

Contracts, Grants and Sponsored Research

Grant

Williams, M. L. (Co-Principal), Seaman, S. L. (Co-Principal), "Virtue in Business: Exploring the classic virtues in modern business," Sponsored by PU Center for Faith & Learning, Pepperdine University, $2,000.00. (September 1, 2006 - Present).

Sponsored Research

Seaman, S. L. (Co-Principal), Williams, M. L. (Co-Principal), "Julian Virtue Professorship," Sponsored by GSBM, Pepperdine University, $10,000.00. (October 1, 2009 - Present).

Williams, M. L. (Co-Principal), Smith, D. M. (Co-Principal), "Data Loss and Hard Drive Failure: Understanding the Causes and Costs," Sponsored by DeepSpar Data Recovery Services, Private, $8,000.00. (September 1, 2007 - March 22, 2008).

Chun, M. W. S., Williams, M. L., Sommer, S. M., Egan, T. D., "Executive Education Course Development: Developing and Managing Effective Virtual Teams," Sponsored by Graziadio School of Business, Pepperdine University, $2,000.00. (September 2006 - July 2007).

Chun, M. W. S., Williams, M. L., Granados Rugeles, N. F., "Investigating the Role of IS on the Inter-Organizational Learning Process," Sponsored by Pratt Whitney-Rockedyne, Northrop Grumman, NASA-JPL,, Pepperdine University, $6,000.00. (September 2006 - July 2007).

Awards and Honors

Article Highlighted in online journal, BetterManagement.com. (December 2006).

Intellectual Contributions in Submission

Refereed Journal Articles

Herko, R. T., Simon, A., Williams, M. L. Good Shepherds and Good Stewards. Christian Business Review.

Aaronson, J., Dennis, A. R., Williams, M. L., Stam, A. Essence and Accidents in DSS Use: The Effects of Information Load and DSS Use on Errors and Decision Making. Decision Sciences/Blackwell Publishin.

Journal Articles

Stam, A., Dennis, A. R., Aaronson, J., Williams, M. L. The Effect of Information Load on Decision Error in DSS. Omega Journal.

Works in Progress

"Chance or Choice: An empirical investigation into NEBIC Theory's Choosing Capability" (Writing Results), Organization Science This is a multi-site case study examining the organizational routines firms use to choose emerging technologies.

"Cloud Computing" (On-Going), Computer Science Handbook Vol III: Information Systems and Information Technology Provides a comprehensive analysis of the evolving landscape of cloud computing; identifies key issues at the intersection of the technology and its impacts; highlights best practices and emerging research directions

"Virtue of Business: The role of Classical Virtues in Contemporary Enterprise" (Planning), Academy of Management Learning & Education We are developing a 7-week course on virtue as a foundation for sustainable enterprise.

"Web 2.0 and Communities of Purpose" (Planning), Communications of the AIS In this paper we examine how groups form a sense of community. We then examine the attributes of Web 2.0 technologies that can contribute to community formation. Finally, we discuss the complementary role of Web 2.0 in establishing and maintaining purposeful communities for accomplishing common objectives.

Service

Editorial and Review Activities

Editorial Board Member, "Graziadio Business Report," Editorial Board. (September 2007 - Present).

Ad Hoc Reviewer, Papers, "International Conference for Information Systems," Association of Information Systems, 3 reviews. (May 2009 - December 2009).

Ad Hoc Reviewer, Papers, "Handbook of Research on Mobility and Computing," IGI Global, 2 reviews. (August 1, 2009 - December 12, 2009).

Ad Hoc Reviewer, Papers, "A Neurobiological Approach to Enhance Cognitive Stimulation," Group Dynamics, 1 review. (January 17, 2008 - June 22, 2008).

Ad Hoc Reviewer, Papers, ""INFORMATION TECHNOLOGY AND ORGANIZATIONAL CAPABILITIES: A LONGITUDINAL STUDY OF THE APPAREL INDUSTRY," ICIS, 2 reviews. (March 1, 2008 - June 13, 2008).

Ad Hoc Reviewer, Papers, "Western DSI Conference," MIS Track, 2 reviews. (October 2006 - November 2006).

Editorial Board Member, "Graziadio Business Report," Pepperdine University/GBR, 3 reviews. (January 1, 2006 - September 1, 2006).

General Service

Department

Department Meetings. (January 2007 - Present).

Program Organizer, FT MBA IS Course Coordinator. (January 2006 - July 2010).

IS Faculty Research Presentation, Member. (February 15, 2008).

Program Coordinator for SCE Exec. Ed., SCE Program Coordinator, Program Coordinator for SCE Exec. Ed. (January 2006 - December 2007).

Recruiting Trip to ICIS. (December 11, 2005 - December 31, 2005).

(March 5, 2005 - March 10, 2005).

Pepperdine University

Committee Member, Library Promotion & Tenure Committee, Member. (August 1, 2010 - Present).

Associate Director, Center for Faith & Learning. (August 1, 2009 - Present).

Committee Member, Library's Electronic Resources Advisory Council, Member. (January 2006 - Present).

Committee Member, Registrar's Registration Fee Waiver Committee., Member. (September 2004 - January 2011).

Center for Faith & Learning, Interim Associate Director. (August 1, 2009 - July 31, 2010).

Attendee, Meeting, Graduate Student Reception. (September 2007).

Attendee, Meeting, Founder's Day. (September 19, 2007).

Attendee, Meeting, Center for Faith & Learning-Focus Group. (November 6, 2006).

Committee Member, Provost's Faculty Discussion Group, Member. (September 2006 - October 2006).

Attendee, Meeting, Center for Faith & Learning. (May 1, 2006).

School

Administrative Assignment, Associate Dean, Full-Time Programs. (August 1, 2010 - Present).

Committee Member, GBR Editorial Board, Member. (July 2007 - Present).

All Faculty Meetings. (January 2007 - Present).

Attendee, Meeting, FT MBA Collegial Exchange. (January 2007 - Present).

Committee Chair, Full Time Programs Committee. (August 1, 2009 - July 30, 2010).

Committee Member, FTMBA Program Committee, Member. (September 2007 - July 31, 2009).

Task Force Member, Dean's Strategic Planning Task Force, Member. (January 2008 - July 2008).

Attendee, Meeting, Full-Time MBA 20th Reunion. (February 16, 2008).

Panelist, 2008 GSBM Faculty Conference. (February 1, 2008).

Special Institutional Assignment, DELS, Member. (January 20, 2008).

FT MBA Graduation Dinner. (December 2007).

Attendee, Graduation, Graduation Ceremonies - Dec 2007. (December 2007).

Attendee, Meeting, FT MBA Committee Retreat, Member. (October 2007).

Committee Member, FT MBA Admissions Committee, Member. (September 2006 - August 2007).

FT MBA Graduation Dinner. (April 2007).

DELS Dinner w/ Bill George. (April 10, 2007).

Reviewer, Business Ethics Presentation Judge. (February 16, 2007).

Attendee, Graduation, Graduation Cermonies. (December 2006).

Attendee, Meeting, FT MBA Collegial Exchange. (January 2006 - December 2006).

Committee Member, GBR Committee, Member. (January 2006 - September 2006).

FT MBA Faculty Recruiting. (May 2006 - August 2006).

Attendee, Graduation, Graduation Cermonies. (April 2006).

(September 27, 2005).

(August 6, 2005).

(January 1, 2005 - April 2005).

(April 16, 2005).

(March 11, 2005).

(September 2004).

Consulting

(September 21, 2005 - September 23, 2005).

(June 6, 2005 - June 9, 2005).

Graziadio Business Review

The Appreciative Inquiry Handbook, 2nd Edition by David L. Cooperrider, Diana Whitney, and Jacqueline M. Stavros

Managing Organizational Knowledge

Mapping IT Resources for Successful Implementations

IT MATTERS: Measuring Success

Connecting Enterprise Information and People in a Web World

IT MATTERS: Ethics, Information Systems, and a Steel Ax