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Upcoming Events
Are You Ready for an Online MBA?
The University’s mission statement calls for values-centered leaders, not managers. Much like riding a bicycle for the first time, one doesn’t find out how challenging being a leader is until they are thrust into wobbling along and trying not to crash. Continue
4 Letters to Approaching Business Problems Holistically
In business, as in life, you come across many situations where you find yourself needing to address an issue of some sort. The challenge, often, is that many of us do not take a holistic approach towards dissecting the condition and applying a logical framework to move us towards resolution. Continue
Posted in Alumni Voice, Leading, Managing
Tagged holistic business, n-a-b-c, Vikas Khanna
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Why You Need Fulfillment Outsourcing to Compete
A customer cannot enjoy the product he purchased until it is delivered. Furthermore, delivery is often the last interaction a customer has with a merchant during a given transaction. Continue
Posted in Guest Voice, Managing, Strategy
Tagged fulfillment outsourcing, high-quality delivery systerm, supply chain
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When it’s Time to Say Goodbye to an Employee
At some point in every manager’s career, there comes a time when you will need to terminate someone’s employment. Typically, this situation falls into one of two categories: a corporate layoff due to cost cutting/restructuring, or letting an employee go for performance-related issues. Regardless of the reason, it’s a difficult situation that requires careful planning and execution, compassion, and, for legal reasons, brevity. Continue
Posted in Careers, Managing, Viewpoint
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Know Thy Customer
Of the many, many, many questions entrepreneurs must ask themselves, one of the most critical is “Who is my customer?” Without understanding who your customer is, you cannot begin to perform other important tasks such as market research, building a value chain, conducting user experience studies, buyer behavior analysis, cost of acquisition information, etc. Continue
